Return of goods is subject to approval. Approved returns will incur a 10% restocking fee if an exchange of stock is not agreed upon.
Dunn & Watson Pty Ltd will not begin reviewing a credit or return until a clear image of the product including the defect/error has been supplied or the product has been returned back to us.
Please note: if Dunn & Watson Pty Ltd receive a return in a condition which management deem unfit for exchange or refund we will contact you to discuss this with the customer. Dunn & Watson Pty Ltd has the right to refuse a return or exchange for any item in a condition that does not satisfy our Return Conditions.
Only items which satisfy our Return Conditions will be eligible for a return or exchange.
To request a return, exchange or refund, please contact us on 1300 210 549 or send us an email at [email protected]