Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

You can pay by Visa / Mastercard, Paypal or Direct Bank Transfer

Which payment methods are accepted in the Online Shop?

We accept Visa and Mastercard Payments. Secure Paypal transactions and Bank Transfer. If you are local to Brisbane. We would love to see you at our showroom.

How long will delivery take?

Delivery Usually takes 2 – 5 business days Australia wide.

How secure is shopping in the Online Shop? Is my data protected?

All you transactions are processed through a 256KB SSL secure server and details are disposed after purchase.

What exactly happens after ordering?

After your order has been placed. We will receive a purchase order. Our customer service will quality the order. Then we send the request to dispatching, for packaging and delivery.

Do I receive an invoice for my order?

After you have paid for the order you will receive an email to your nominated email address.

Send us an email

  • This field is for validation purposes and should be left unchanged.

Trailer Parts Direct has a large range of caravan & 4WD accessories, as well as parts, hardware and accessories for RVs and camper trailers. If you can’t find what you want on our website, send us an email and we will do our best to source the caravan & 4WD accessories you need. We also offer a custom fabrication service for items that need to be specially made to fit your 4WD, trailer, caravan or RV.