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Reviews
David Paterson
02:41 29 Oct 19
I have purchased a number of items over a number of months and the CUSTOMER SERVICE is outstanding both via the Web and on the phone. Recently there was an error with an order so Ash from the sales team called and worked a solution.
5 stars for quality of products
5 stars for ship and packing
5 stars for phone service
5 stars for the phone sales team Ash and Adrian are willing to listen willing to help and an asset to the company.
Ash Rebecca
04:26 28 Oct 19
Was able to help me fit out the back of my canopy with ease. Great customer service. Quick and resposnsive able to assist with all my questions. Love my new sticker too!
Daniel Bove
22:52 02 Oct 19
Amazing customer service! I placed a last minute order before my trip to Fraser Island and the team went above and beyond to ensure delivery before my depature date! Very, very impressed. Thank you again to the team for a great experience.
robert bull
10:01 02 Oct 19
These Guys are awesome. Was Getting the run around from the delivery service by saying the delivery had been completed, but not two of two .Only one of two. But any how, by chance flicked an Email to Dunn and Watson and they have resent the missing part without an second thought and will follow up with the transport company, Awesome Service . Thanks Guys.
James Cooper
02:15 27 Sep 19
Terrible customer service. Ordered a custom drawer took twice the time told and at no point could I get anyone to return any call and emails were 1-2 days turn around time and not one person had any idea why was going on. Product still wrong in the end. Paid top dollar for a poor product and service.
Michelle Currie
20:59 25 Sep 19
Dunn and Watson Pty Ltd Online ordering system was very simple and easy to use which made our ordering experience excellent. There was no confusion from start to finish. We were able to find exactly what we required, quantities were in stock and prices were easily visible. Our order was received and delivered in full and I would highly recommend this company. I would also like to mention Dunn and Watson online system is one of the best experiences I've had. I need to be able to place orders fast and within a timely manner to avoid any delays on product, if only all online systems were this easy to use for customers/clients. Very satisfied customer.
John Davis
04:28 28 Aug 19
Finally got my 1700mm cargo slide (new version took 2 months to deliver) after being told the one I ordered is discontinued after I paid for it but they let me have it at same cost and am generally happy with it. Quality materials used but looks like it was hastily constructed with tie down channels not running straight and parallel with tray and steel handle twisted at one end? Apart from that it works as intended.
Service could be better with lack of correspondence and photos I requested on the new one never received
UltimateAngler Anaconda
03:35 09 Aug 19
Absolute Champions to deal with , fast response to my order " Stainless steel Snorkel" for Ford Ranger PX everything fitted perfectly and it sounds great.. Thank you so much.
Regards Rhoul.
Mark Kingsley
04:37 02 Aug 19
Excellent service from the team at D&W and a great range of fairly niche products. Online ordering was simple and quick which is a pleasant change for semi-industrial products. Postage on my fairly hefty package was reasonable and the product must have been shipped within seconds of me placing the order as it was on my doorstep, interstate, in less than 2 days.
Roy Newbury
07:22 30 Jul 19
I purchased a fridge slide for our 85L Evakool fridge, works perfectly and effortlessly. Great product and good service - happy to recommend these guys
Jim & Judy Abdini
02:28 30 Jul 19
Online ordering was easy and delivery was made within the allotted time frame. Would definitely use again.
Robin Purchase
00:59 30 Jul 19
well made, robust generator/fridge slide. minor problem with the front mounting holes being covered by the slide and not accessible but easily fixed. website easy to use. fast efficient delivery. pleasure to deal with
Cameron Blackhurst
23:47 29 Jul 19
Have used DUNN & WATSON a couple of times now and have always been impressed with the products. Good quality and always functional. Fast postage and excellent communication from the sales department.
carstairs47
02:47 25 Jul 19
A prompt efficient service that supplied the right part quickly, provided good communication and packaged the item competently. I highly reccommend this seller.
Jye Cornielje
01:33 17 Jul 19
Great range of products, always ready to build what you need and 10/10 for customer service.
Tylar Schultz
01:27 17 Jul 19
Yeah they aight aight, great quality for everything and Mickaylah Guidi is ths best person to ask questions
Mickaylah Guidi
01:17 17 Jul 19
Highly recommend! Very helpful team, great range of products, I’ll definitely be returning.
Justin McDonnell
00:34 14 Jun 19
I had a few problems with my order but the owner went above and beyond to make sure i had the item in time. I appreciate the effort
T Nelson
04:20 18 May 19
Recently purchased a canopy and have already considered getting rid of it,
Before I picked it up I saw it on their facebook page and noticed that there had been a mistake on the build, I did ask for photos via email but never received them, must have called a dozen times to try and rectify the issue before pick up, once I picked it up there was no solution to the problem just an excuses as to why it couldn't be fixed, now facing new dramas with it as the floor isn't even flat it has already started to flex making it more than difficult to fit out the inside. On top of that the sales representative doesn't know how to pick up a phone and doesn't present himself well at all. Will never go back and will never recommend.
Brodie Hurlock
04:39 29 Apr 19
Worst customer service I’ve experienced in a long time. Very unfriendly and unhelpful
peter mitchell
06:56 23 Apr 19
Quick to respond via email then 2 days for product to arrive. Perfect fit. Thanks
Gregory Karslake
18:44 27 Mar 19
Very happy with the fridge slide ,,great pricing and postage .Very happy also with the service great to deal with ..Would recommend Dunn and Watson to any one ...
Tamara Thomson
09:19 14 Mar 19
Just have to say how much we love our tilt fridge slide. Fantastic quality product and half the price of similar products. Everyone in our four wheel drive club is extremely jealous of ours.
Sgt. Rossco
20:28 23 Feb 19
Outstanding service from Dunn and Watson! Very fast and helpful correspondence through email and insanely fast getting an order out and shipped to Europe! Very impressed with the experience and will be recommending them! 👍🏼👍🏼
Mat Snelson
23:06 29 Nov 18
Great business. Helpful advice. Quality struts. And big range of items. Customer focussed. Customer problems rectified. Will definitely make more future purchases. Thanks.
Adam Johnson
20:57 04 May 17
Ace service, ace products. The lads built me up a custom draw for the Patrol to still allow me use of the child tie down point. This was accompanied by a slide and tilt fridge slide and fridge cage. Has copped a beating and hasn't missed a beat.
Scott Taylor
09:56 05 Apr 17
Called to place an order and was put on hold for 30mins. Took my business elsewhere.
Craig King
09:51 18 Sep 16
Excellent price, the guys there were very helpful and quality of their products is of a high standard.
